Introduction
Welcome to AI Assistant ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and share your personal information. This Privacy Policy explains our practices regarding data collection when you use our AI Assistant mobile and desktop application (the "App").
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the App.
1. Information We Collect
1.1 Information You Provide Directly
Account Information:
- Email address
- Display name (optional)
- Profile photo (optional)
- Password (encrypted)
Authentication Data:
- Sign-in credentials when you create an account
- Third-party authentication tokens (Google Sign-In, Apple Sign-In)
User Content:
- Text messages and conversations with AI assistants
- Images you upload for AI analysis or editing
- PDF documents you upload for processing
- Voice recordings when using voice input features
- Art generation prompts and preferences
- Chat history and conversation threads
Subscription Information:
- Purchase history
- Subscription tier (Free, AI Chat Pro, AI Art Pro)
- Payment transaction IDs (we do not store full payment details)
1.2 Information Collected Automatically
Device Information:
- Device type and model
- Operating system and version
- Unique device identifiers
- App version
Usage Data:
- Features used and frequency of use
- AI models selected
- Error logs and crash reports
- Session duration and timestamps
- Selected AI providers and preferences
Analytics Data:
- App performance metrics
- User interaction patterns
- Feature engagement statistics
2. How We Use Your Information
We use the information we collect to:
2.1 Provide and Improve Our Services
- Process your requests and deliver AI-generated responses
- Generate images based on your prompts
- Edit and transform images you upload
- Maintain and improve the App's functionality
- Develop new features and services
2.2 Personalize Your Experience
- Remember your AI model preferences
- Save your chat history for continuity
- Customize assistant personalities based on your selections
- Maintain your voice settings preferences
2.3 Process Transactions
- Manage subscription purchases and renewals
- Process payments through our payment providers
- Provide customer support for billing inquiries
2.4 Communicate With You
- Send service-related notifications
- Provide customer support
- Respond to your inquiries and requests
2.5 Ensure Security and Compliance
- Detect and prevent fraud or abuse
- Enforce our Terms of Service
- Comply with legal obligations
2.6 Analytics and Improvements
- Analyze usage patterns to improve user experience
- Monitor app performance and stability
- Identify and fix technical issues
3. Third-Party Services
3.1 AI Service Providers
We use multiple AI providers to deliver our services:
When you send messages or upload content, that data is transmitted to these providers to generate responses. Each provider has their own privacy policies governing how they handle data.
3.2 Firebase Services (Google)
We use Firebase for:
- Firebase Authentication - User account management
- Cloud Firestore - Data storage
- Firebase Storage - File and image storage
- Firebase Analytics - Usage analytics
- Firebase Crashlytics - Crash reporting and diagnostics
- Cloud Functions - Server-side processing
Firebase's privacy practices are governed by Google's Privacy Policy.
3.3 Payment Processing
- RevenueCat - Subscription management - Privacy Policy
- Stripe - Payment processing - Privacy Policy
- Apple App Store - In-app purchases (iOS/macOS)
- Google Play Store - In-app purchases (Android)
We do not store your credit card numbers or complete payment details. Payment processing is handled entirely by these third-party services.
4. Data Storage and Security
4.1 Data Storage
Your data is stored using Firebase services, which utilize Google Cloud infrastructure. Data may be stored and processed in various locations worldwide where Google maintains data centers.
4.2 Security Measures
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL)
- Encryption of data at rest
- Secure authentication mechanisms
- Regular security assessments
- Access controls and monitoring
- Secure server-side processing via Cloud Functions
4.3 Data Retention
- Account Data: Retained while your account is active and for a reasonable period afterward for legal and business purposes
- Chat History: Retained until you delete it or close your account
- Generated Images: Retained until you delete them or close your account
- Analytics Data: Retained in aggregate form for product improvement
- Crash Reports: Retained for up to 90 days
5. Your Rights and Choices
5.1 Access and Portability
You can access your account information and chat history through the App's settings.
5.2 Correction
You can update your profile information at any time through the App.
5.3 Deletion
You can:
- Delete individual conversations and generated images
- Delete your entire account by contacting us
- Request deletion of all your personal data
5.4 Opt-Out
You can:
- Disable analytics collection in your device settings
- Revoke third-party sign-in permissions (Google/Apple)
- Unsubscribe from promotional communications
5.5 Data Export
You may request a copy of your personal data by contacting us.
6. Children's Privacy
Our App is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the App, you consent to the transfer of your information to these countries.
We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses
- Compliance with applicable data protection frameworks
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the App
- Updating the "Last Updated" date
- Sending you a notification for significant changes
We encourage you to review this Privacy Policy periodically for any changes.
9. Your California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request information about the categories and specific pieces of personal information we have collected
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
10. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right of Access: Request access to your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Request restriction of processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing of your data
- Right to Withdraw Consent: Withdraw consent at any time
Legal Basis for Processing:
- Performance of contract (providing services)
- Legitimate interests (improving services, security)
- Consent (analytics, marketing)
- Legal obligations
11. Specific Feature Privacy Notes
11.1 AI Chat Features
- Messages you send are processed by third-party AI providers
- Conversations are stored to provide chat history functionality
- AI providers may use conversations to improve their models (subject to their policies)
11.2 Image Generation and Editing
- Prompts and generated images are stored in your account
- Uploaded images are processed by Google's Imagen service
- Generated images may be stored temporarily by AI providers
11.3 Voice Features
- Voice recordings are converted to text for AI processing
- Audio data is processed through Google Cloud services
- Voice recordings are not permanently stored unless required for functionality
11.4 File Uploads
- PDFs and documents are processed to extract text for AI analysis
- Uploaded files are stored securely in Firebase Storage
- Files are accessible only to your account
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: simpliai.co@gmail.com
13. Consent
By using AI Assistant, you consent to:
- The collection and use of your information as described in this Privacy Policy
- The processing of your data by third-party AI providers
- The storage of your data on cloud servers
- International data transfers as necessary for service delivery